Support Desk

How can staff help?

Submit player reports, ban appeals, staff reports, and bug reports. You only need a Nexilis account to open a ticket.

Player Report

Report disruptive behaviour, rule breaks, or urgent server issues involving a player.

Ban Appeal

Appeal a ban or request clarification on enforcement action.

Staff Report

Raise a confidential concern about a staff member or staff decision.

Bug Report

Report website, game server, content, or feature bugs.

Other

Something else that does not fit the listed categories.

Sign in to submit a ticket

Tickets are tied to your account so staff can respond privately and keep a proper record.